Can Ancre open and photograph the contents of my customers' returns?

Yes, on request, the team opens a return and photographs its contents so you can check the product's condition before refunding the customer. By default, each parcel is photographed closed with its label and weighed; opening with photos of the contents counts as an on-demand scan at $4, or is included in the openings of the Siège and Monde plans. Ancre does not test products, does not repackage them, and does not reship them to another end customer. For high-volume returns, a logistics partner remains the right solution, with Ancre serving as the address and sorting point.