The answers people actually look for.

Yes, Ancre is a domain name reseller. From the dashboard you check availability live against the registry (.quebec, .ca, .com, .io, .ai and a dozen other extensions) and reserve in one click: .quebec costs $49 a year, other extensions from $25 a year, added to your statement, with WHOIS privacy and DNS included. .quebec requires a link with the Quebec community and .ca a Canadian presence, which your registered office at suite 402 provides; you give a short statement of use when reserving.

No, a P.O. box cannot serve as a registered office in Quebec. A business corporation must declare a real civic address to the Registraire des entreprises, one capable of receiving mail and legal service. Ancre provides exactly that address at 3737 Crémazie Est, suite 402, Montreal, with a human receptionist on site.

Ancre is a premium registered-office service that gives your business a permanent civic address, the receipt and handling of your mail and parcels, and access to private offices and a conference room, all at suite 402. The service is operated by Kebek IA, an immigration and settlement firm based at the same address.

You have 30 days after a change of registered office to file an update declaration with the Registraire des entreprises. Ancre sends a reminder when your box opens and provides the proof of address needed for the filing. After that deadline, penalties and a risk of administrative dissolution can apply.

No, Ancre guides registry updates but never files a declaration on the client's behalf. You receive the change-of-address kit, a checklist, and proof of address; the filing itself stays your responsibility, or that of your accountant or lawyer.

Yes, the law lets you register your home as the registered office, but that address then becomes public and searchable by anyone in the enterprise register. It also shows up on your invoices, your contracts, and your customers' return labels. Many founders and self-employed people choose Ancre precisely to keep their housing separate from their business, especially when they move or share an apartment. The switch takes a single update declaration with the REQ.

Your address is declared as follows: 3737, boulevard Crémazie Est, suite 402, box 402-A184 (your number), Montréal (Québec) H1Z 2K4. The box number goes in the address supplement field or on the suite line, never in the P.O. box field. You can use the same address as both registered office and correspondence address, which makes tracking official notices simpler. Ancre's welcome kit lays out these lines exactly as the REQ expects them.

Yes, no registered business is required to open an Ancre address. A self-employed worker, freelancer, or consultant can base their activity at suite 402 under their own name, then add a NEQ later if the activity becomes formal. Identity is verified with an ID document and a selfie, and the address works right away for invoices, payment platforms, and suppliers.

Every envelope is photographed and you are notified the same day it arrives at suite 402. Full opening and scanning of the contents happen on request, or automatically under the Siège and Monde plans, usually within hours of receipt.

Suite 402 accepts Canada Post, Purolator, UPS, FedEx, DHL, Amazon, and Intelcom. A team member signs for and photographs every parcel on arrival, then notifies you right away.

Yes, you can pick up your mail and parcels at suite 402 Monday to Friday, on presentation of ID. Announce yourself at Kebek IA, suite 402, rather than at the building's main reception.

Yes, Ancre regularly receives parcels, samples, and returns for Shopify and Amazon sellers and independent creators. Each item is weighed, photographed, and logged with its carrier, giving you a stable return address even if you move often.

Retention depends on your plan, from 21 days on Lieu up to 180 days on Monde. Once that period passes, anything you haven't asked to keep is destroyed by secure shredding; the scans, though, stay in your digital archive.

Yes, a team member present at suite 402 signs for registered mail and accepts service by bailiff during opening hours, Monday to Friday from 9 a.m. to 5 p.m. The item is photographed on the spot, flagged as priority, and you are notified immediately, with full scanning on request. That is exactly what the notion of a registered office requires in Quebec: a real place where a person can receive an official document in hand.

Yes, you can open an Ancre address entirely remotely from more than 40 countries. Identity verification runs through Stripe Identity, with no need to visit suite 402, and your box is usually ready the same day.

All Ancre prices are set and billed in Canadian dollars (CAD). For international clients, an equivalent amount may be shown for reference in another currency, but only the CAD amount is binding at the time of payment.

International forwarding runs through DHL, FedEx, UPS, or Canada Post, with tracking, and can be consolidated to limit the number of shipments. Customs duties and import taxes may apply depending on the destination country and the parcel's contents; they are the recipient's responsibility, not Ancre's.

Ancre support responds in French, English, Arabic, Spanish, and Haitian Creole, notably over WhatsApp. This coverage reflects the international client base of Kebek IA and its settlement services.

Yes, Ancre generates bilingual proof-of-address attestations, accepted by banks and by immigration authorities such as IRCC. The Monde plan, designed for international clients, includes this attestation in both French and English.

Yes, a French SASU, SARL, or SAS can take an Ancre address in Montreal without having incorporated a Canadian subsidiary. The address first serves as a commercial point of contact: prospecting, receiving contracts, returns from Quebec customers, mail from platforms such as Stripe or Shopify. If activity in Quebec becomes regular, registration with the REQ becomes mandatory, and the same Ancre address can then be declared as the establishment. The Kbis extract and the director's ID are enough to open the box remotely.

You can give IRCC an Ancre address as your mailing address as soon as your box opens, even before signing a lease. IRCC letters, including confirmations, document requests, and appointment notices, are photographed the same day and read by the AI, which flags them as priority. You get the notification wherever you are, in a hotel, in temporary housing, or still abroad. Once your housing is stable, you can either keep the Ancre address going forward or update your file yourself on the IRCC portal.

Yes, an Ancre address can serve as your correspondence address with the ministère de l'Immigration, de la Francisation et de l'Intégration. MIFI notices, such as a selection decision or a request for documents, arrive at suite 402, are scanned, and reach you within hours. A bilingual address attestation can accompany your file if the ministry asks for proof. Ancre does not fill out any immigration form on your behalf, though; the Kebek IA team, in the same office, offers that support separately.

Yes, IRCC mails the permanent resident card and most physical documents to the Canadian mailing address you declare, and an Ancre address fills that role. A team member signs for it, photographs the envelope without opening it, and alerts you immediately. You then pick it up at suite 402 with ID, or request tracked forwarding to your home. Keep the same address in your IRCC file until the document arrives, to avoid a return to sender.

Yes, Desjardins and other financial institutions accept an Ancre address as a correspondence address and as a business address. The caisse will usually ask for proof of address, and the attestation PDF generated in your dashboard meets that requirement. For a personal account, the institution may also record your residential address if you already have one, without that preventing you from using Ancre for mail. Statements, cards, and cheques sent by post then arrive at suite 402 and are notified the same day.

Yes, the RAMQ and Service Canada mail their cards and letters to the postal address you provide, and an Ancre address serves that purpose from the day you arrive. It is especially useful during the first weeks, when you move from one temporary place to another and every envelope matters. The social insurance number is handed over in person at the Service Canada office, but the mailed confirmation and later notices can arrive at Ancre. Every government document is flagged as priority by the automatic reading and brought to your attention immediately.

Yes, opening is done entirely online from your departure country, with a passport and selfie verified by Stripe Identity. That gives you a Canadian address to put on your arrival forms, your SIN application, a remote bank account opening, or your immigration file before the flight. The Monde plan, offered at $249 a month for the first year to clients supported by Kebek IA, includes the bilingual attestations those steps require. On arrival, your box is already active and any mail waiting for you is visible in the dashboard.

Yes, a company incorporated outside Quebec that carries on activities there must register with the Registraire des entreprises within 60 days of starting those activities, and it then receives a NEQ. Registration requires an address in Quebec where mail and official documents can be received, which is exactly what an Ancre address provides. A single occasional sale to a Quebec customer usually does not trigger the obligation, but an establishment, an employee, or regular activity does. Ancre supplies the address and the proof; filing the registration application remains up to you or your advisor.

Extra-provincial registration is the REQ registration of a company incorporated elsewhere in Canada, for example federally or in Ontario, that comes to do business in Quebec. It does not create a new company, but it makes the business visible in the Quebec register, with an establishment or correspondence address in the province. An Ancre address at suite 402 can be declared for that purpose, since it is a real civic address with a human reception. Notices from the REQ, Revenu Québec, and the CNESST then arrive at 402 and are scanned the same day.

Yes, an Ancre address serves as the Canadian business address for opening a business account, and the attestation PDF provided meets the proof of address the bank asks for. Canadian institutions do, however, often require a director or signing officer to appear in person with the incorporation documents, or to go through their international desk. Ancre cannot open the account for you, but the conference room at 402 can host the meeting with the bank advisor. Some fintechs and online banks also accept fully remote opening from a domiciliation address.

No, it is not the address that triggers GST and QST registration, but the amount of your taxable sales in Canada and the nature of your activity. Above the small supplier threshold of $30,000 over four calendar quarters, registration becomes mandatory, and non-resident businesses selling to Quebec consumers have specific rules. Your Ancre address then appears as the correspondence address with Revenu Québec, which administers both taxes. Assessment notices and filing reminders arrive at suite 402, flagged as priority, which avoids penalties for unread mail.

Both options work with an Ancre address, and the choice depends on tax, liability, and what your Canadian customers expect. A simple REQ registration is enough to test the market, invoice, and receive mail, while keeping the parent company as the only legal entity. A subsidiary incorporated in Quebec or federally gives you a distinct Canadian entity, often preferred by banks, large purchasers, and grant programs. Ancre serves as registered office or establishment in both cases; the decision itself belongs to your accountant or lawyer, whom the Kebek IA team can help you find.

Ancre receives them at suite 402, photographs them the same day, and passes them on to you, wherever your team is. The automatic reading identifies the sender and the type of notice, for example an assessment, an information request, or a filing reminder, and flags it as critical even before opening. Depending on your plan, the envelope is opened and scanned automatically, then archived in your dashboard with optional access for your accountant. You never miss a Canadian tax deadline because a letter sat in a box nobody checked.

Use your Ancre address at suite 402 as the return address and as the default shipping origin in Shopify. Your customers then send parcels back to a stable address staffed by a team that signs for and photographs every return, rather than to your apartment. Each return is weighed, matched to its carrier, and notified in your dashboard, with a photo of the label to reconcile the order. If you move, the address does not change and your already printed labels stay valid.

Yes, an Ancre address can be entered as the business address and the return address in Amazon Seller Central, and it is accepted as a real civic address. Amazon may ask for proof of address during account verification, and the attestation PDF generated by Ancre satisfies that in most cases; the final validation decision, though, belongs to Amazon. Returns from Amazon.ca customers arrive at suite 402, are photographed, and are flagged to you the same day. Ancre is not a fulfillment center: shipments to your customers go through FBA or your own logistics.

Each plan includes a number of parcels per month: 6 with Lieu, 15 with Ancre, 30 with Siège, and 50 with Monde. Beyond that, each extra parcel is billed $7, with no blocking or refusal at delivery. Parcels are held for your plan's retention period, then $1 per item per week applies if you ask us to keep them longer. If you regularly exceed the limit, moving up a plan often costs less than the per-unit fees.

Yes, on request, the team opens a return and photographs its contents so you can check the product's condition before refunding the customer. By default, each parcel is photographed closed with its label and weighed; opening with photos of the contents counts as an on-demand scan at $4, or is included in the openings of the Siège and Monde plans. Ancre does not test products, does not repackage them, and does not reship them to another end customer. For high-volume returns, a logistics partner remains the right solution, with Ancre serving as the address and sorting point.

No, Ancre is not a warehouse or an order fulfillment center, and does not ship your products to your end customers. Suite 402 receives your parcels, samples, and returns, keeps them for your plan's retention period, then forwards them to you or to the address of your choice, with consolidation available. Extended storage is billed $1 per item per week, which suits a few boxes, not an inventory. For order shipping, combine Ancre as your business and return address with a 3PL partner or Amazon FBA.

An AI model analyzes every scanned envelope to identify the sender, the type of document, and its level of urgency, for example a notice from the Quebec registry or Revenu Québec. That automatic reading is then validated by a team member before it reaches you, to avoid miscategorization.

You can turn on automatic opening and scanning of mail, weekly parcel consolidation to reduce shipping costs, and automatic shredding after a set number of days. These rules are configured in the dashboard and vary by plan.

All Ancre data, including mail scans and identity documents, is hosted in Canada. No copy is kept outside Canadian servers, which meets the privacy expectations of Quebec and federal institutions.

Yes, every Ancre account can generate a dated proof-of-address PDF, ready to send to a bank, an insurer, or IRCC. The document confirms that a human actually receives mail at suite 402, which is what most institutions require.

Each account can invite members with a specific role: owner, admin, accountant, or viewer only. An accountant can review financial documents without seeing personal mail, and every action is logged.

The AI assistant answers questions about the service in seconds, calculates a forwarding quote based on country and weight, and points you to the right plan. In the dashboard, it summarizes a scanned letter, explains what a government notice is asking of you, and suggests the matching automation rule, for example always opening letters from Revenu Québec. It makes no decision on your behalf: every forwarding, opening, or shredding is still triggered by you or by a rule you turned on. Conversations are hosted in Canada, like the rest of your data.

Two closed offices are available at suite 402: the Solo Office, for one person, at a special price of $690 a month (regular $890), and the Duo Office, for two people, at a special price of $1,090 a month (regular $1,290). Both include the kitchenette, the Ancre address, and mail handling.

The Salle de conférence conference room holds 12 to 16 people, for a board meeting, a training session, or a client workshop. It rents by the hour, at $125, with a screen, videoconferencing, and a whiteboard.

Yes, a kitchenette with water, coffee, a fridge, and a microwave is available to office tenants and to anyone who books the Salle de conférence. It isn't offered separately to holders of a plain Ancre box.

No, an office or the Salle de conférence can be booked even without holding an Ancre box, for example for a one-off hiring interview. Ancre clients do get hourly credits based on their plan, though.

Yes, a visit can be arranged by writing to ancre@kebek.ai, or by booking a day pass at suite 402 with no commitment for $65. No visit is required to open an Ancre address, though, since the whole process can be done online.

Ancre offers four monthly plans with a discount for annual billing: Lieu at $49 a month ($59 monthly), Ancre at $99 ($119), Siège at $189 ($219), and Monde at $299 ($349) for international clients. Every plan includes a unique civic address and a 30-day guarantee.

Each plan is a 12-month service agreement, generated automatically at activation and accepted online, payable monthly or annually. If the Ancre address doesn't work out within the first 30 days, it's fully refunded, provided no official filing has already used that address. After the 12 months, the agreement continues month to month and can be cancelled online with 30 days' notice, with no hidden fees.

The Monde plan, at $299 a month ($349 monthly, $249 for Kebek IA immigration clients in their first year), is built for businesses and individuals based outside Canada. It adds remote identity verification, one consolidated international shipment a month, and bilingual attestations for banks and immigration.

Yes, clients who already use Kebek IA's immigration and settlement services get the Monde plan at $249 for their first year, instead of the regular rate. This offer recognizes that these clients often need an address as soon as they arrive in Quebec.

Yes, payments run through Stripe and are never stored directly by Ancre, and mail scans are hosted in Canada with access limited to authorized members of your account. Unclaimed physical mail is destroyed by secure shredding once the retention period ends.

No, there are no hidden fees: plans have no setup fee, and anything beyond what is included is shown per unit before it is billed. An extra letter costs $3, an extra parcel $7, an on-demand scan $4, and a cheque deposit $5. Forwarding is billed $6 within Quebec or $12 internationally, plus the carrier's actual rate, shown before you confirm. A notarized attestation costs $45, an hour of conference room beyond your credits $45, a day pass at 402 $65, and extended storage $2.50 per item per week.

A domiciliation service gives you a real civic address accepted by the REQ, whereas a P.O. box only receives mail and is refused as a registered office. With a Canada Post P.O. box, nobody signs for a bailiff, nobody opens an urgent Revenu Québec notice, and nothing gets scanned. With Ancre, every envelope is photographed and read the same day, parcels from every carrier are accepted, and proof of address can be generated for the bank. The P.O. box is cheaper, but it fulfills none of the legal functions of a registered office.

Choose domiciliation if what you need is a reliable address and mail handling, and coworking if what you mainly need is a desk every day. A coworking membership often costs several hundred dollars a month, mail there is rarely scanned or read, and the address disappears as soon as you stop paying for the desk. Ancre starts at $49 a month for the address and mail, with conference room credits from the Ancre plan and Solo and Duo offices if you want a real place. Many founders combine the two: registered office at Ancre, flexible desk elsewhere.

You can use your apartment, but its address becomes public in the enterprise register, on your invoices, and on your return labels. A lease that ends, a shared apartment, or a move then forces you to file a new REQ declaration and notify the bank, the CRA, Revenu Québec, and all your platforms. Ancre separates the business from the home: the address stays the same for years, mail is read by a team even when you travel, and customers never learn where you live. For a self-employed person or a startup, it is often the difference between a professional image and a residential address on a quote.

A generic forwarding service moves your envelopes from point A to point B, whereas Ancre reads them, sorts them, and lets you decide for each one. At Ancre, the address is a real office with a human reception at 402, accepted by the REQ as a registered office, not a shared slot in a sorting center. Every piece of mail is photographed the same day, analyzed by AI to spot government notices, then opened, forwarded, held, or shredded according to your rules. You also get a proof-of-address PDF, a conference room, and support in five languages, which plain forwarding does not offer.

Almost: domiciliation is the legal function, the one that gives you a registered office with the REQ, while a virtual office refers to a set of services built around that address. At Ancre, the two come together: the civic address at suite 402 serves as the registered office, and the virtual office services come with it, scanned mail, a 514 line from the Siège plan, a conference room, and offices by the hour or the month. Some virtual offices sold online, though, are just an address with no human reception, which can cause problems during a bank verification. Always check that a person actually receives mail at the declared address.

Yes, it is possible if the professional agrees, but that solution mixes your business mail with the firm's and depends on their availability. Parcels, customer returns, and platform envelopes often end up refused or forgotten, because that is not the firm's job. Ancre is built for it: receiving from every carrier, same-day scanning, immediate notification, and shared access for your accountant, who sees the financial documents without handling paper. You keep your professional for REQ filings and taxes, and Ancre for the address and the mail.

Choose Lieu at $49 if you mainly want an address and a few letters a month, Ancre at $99 if mail is regular and you want room credits, Siège at $189 if you need automatic opening, worldwide forwarding, and a 514 line, and Monde at $299 if you are based abroad. The Monde plan adds the included consolidated international shipment each month, bilingual attestations, and priority support in five languages. All plans share the same civic address, the proof-of-address PDF, and the 30-day guarantee, and you can change plans at any time. Annual billing gives the displayed rate; month to month, count on $59, $119, $219, and $349.