Questions and answers
Every question, one page per answer.
Each FAQ question has its own indexable, shareable page, grouped by theme: REQ, mail, international, arriving in Quebec, foreign companies, e-commerce, automation, offices, pricing and comparisons.
61 questionsBack to the FAQ
Theme
Address and Quebec Registry
- Can I reserve a domain name (.quebec, .ca, .com) with Ancre?Dedicated page →
- Can a P.O. box serve as a registered office in Quebec?Dedicated page →
- What exactly is Ancre?Dedicated page →
- How long do I have to update my address with the Quebec registry?Dedicated page →
- Does Ancre file the update declaration with the Quebec registry for me?Dedicated page →
- Can I just use my home address as my registered office instead of a domiciliation service?Dedicated page →
- How do I write my Ancre address on the Registraire des entreprises form?Dedicated page →
- Can a self-employed person without a NEQ get an Ancre address?Dedicated page →
Theme
Mail and Parcels
- When is my mail scanned?Dedicated page →
- Which carriers deliver to suite 402?Dedicated page →
- Can I pick up my mail myself?Dedicated page →
- Can Ancre receive my e-commerce parcels and returns?Dedicated page →
- How long is my mail kept before it's destroyed?Dedicated page →
- Does Ancre sign for registered mail and bailiff service?Dedicated page →
Theme
International
- Can I open an Ancre address from abroad?Dedicated page →
- What currency are prices shown in?Dedicated page →
- How does international forwarding work, and are there customs fees?Dedicated page →
- What languages does Ancre support respond in?Dedicated page →
- Does Ancre provide bilingual attestations for banks and immigration?Dedicated page →
- Business address in Montreal for a French SASU or SARL: is it possible without a Canadian subsidiary?Dedicated page →
Theme
Arriving in Quebec and Immigration
- How do I receive my IRCC mail when I don't have housing in Quebec yet?Dedicated page →
- Can I give an Ancre address to the MIFI for my CSQ or selection application?Dedicated page →
- Can my permanent resident card or work permit be sent to a domiciliation address?Dedicated page →
- Can I use a domiciliation address for my Desjardins account?Dedicated page →
- Can I receive my RAMQ health card and my Service Canada mail at an Ancre address?Dedicated page →
- Can I open my address before I even land in Montreal?Dedicated page →
Theme
Foreign Companies
- Does a foreign company need a NEQ to do business in Quebec?Dedicated page →
- What is extra-provincial registration, and can Ancre serve as the address for it?Dedicated page →
- Can a foreign company open a Canadian bank account with an Ancre address?Dedicated page →
- Do I have to register for GST and QST if I take an Ancre address in Quebec?Dedicated page →
- Canadian subsidiary or simple registration: which option for a French or Belgian company setting up in Quebec?Dedicated page →
- Who receives Revenu Québec and CRA notices if my company has nobody in Canada?Dedicated page →
Theme
E-commerce
- What return address should I put on my Shopify store if I don't have a commercial space?Dedicated page →
- Can I use an Ancre address as my business and return address for Amazon Seller Central?Dedicated page →
- How many parcels can I receive per month, and what happens beyond the limit?Dedicated page →
- Can Ancre open and photograph the contents of my customers' returns?Dedicated page →
- Can Ancre store my inventory or ship my orders to my customers?Dedicated page →
Theme
Smart Mail and Automation
- How does artificial intelligence read my mail?Dedicated page →
- What automation rules can I turn on?Dedicated page →
- Where is my data hosted?Dedicated page →
- Can Ancre generate proof of address for my bank or for IRCC?Dedicated page →
- How do I manage my team's roles in the dashboard?Dedicated page →
- What is the Ancre AI assistant for, on the site and in the dashboard?Dedicated page →
Theme
Offices and Conference Room
- Which private offices can I rent at suite 402?Dedicated page →
- How many people fit in the conference room?Dedicated page →
- Is there a kitchenette on site?Dedicated page →
- Do I need to be an Ancre client to book an office or the room?Dedicated page →
- Can I visit suite 402 before committing?Dedicated page →
Theme
Pricing and Security
- How much does an Ancre address cost?Dedicated page →
- How long is the commitment? What does the 30-day guarantee cover?Dedicated page →
- What is the Monde plan, and who is it for?Dedicated page →
- Is the Monde plan tied to Kebek IA's arrival services?Dedicated page →
- Is my payment information and mail secure?Dedicated page →
- Are there hidden fees or à la carte charges at Ancre?Dedicated page →
Theme
Comparisons
- Domiciliation or P.O. box: what's the difference for a business in Quebec?Dedicated page →
- Domiciliation or coworking: which should I choose for my registered office in Montreal?Dedicated page →
- Domiciliation or home address: why not just use my apartment?Dedicated page →
- Ancre or a generic mail forwarding service: what's the difference?Dedicated page →
- Are a virtual office and business domiciliation the same thing?Dedicated page →
- Can I use my accountant's or lawyer's address as my registered office instead of Ancre?Dedicated page →
- Lieu, Ancre, Siège, or Monde: which plan should I choose for my business?Dedicated page →
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